PCCare247.com Blog, PC Care 247 Tech Support Redefined

Wednesday, 18 July 2012

PCCare247 Reviews: Top Five Customer Reviews about PCCare247 Inc.


In a worldwide survey, we found millions of satisfied customers of PCCare247.com. Top five customer reviews that will help user to choose best tech Support Company.
New York, United State, 18 July 2012: A recently published internal audit report conducted by PCCare247’s quality team has revealed the fact that there has been a marked rise in overall satisfaction levels for those availing PCCare247 technical support services on YOY (year on year) basis. The report is based on the analysis of a set of benchmarks, which includes the live call testing of calls made by technicians to the customers and vice a versa, the number of charge-back claims that come after an unsatisfactory service delivery, etc. Besides this, the reviews and rip-off reports were also taken into consideration for generating a clear and transparent view of the current situation.

The report findings reveals that not a single call made to the customers had any misquoted facts and no false claims were made to the clients. Also, things were not exaggerated during diagnosis of the faults of a particular system and furthermore not even a single penny is charged over the actual price of the service.

The outcome of this report can well be verified through the testimonies of PCCare247 customers dotting the globe. Ms. Cathy Brown says, “I found www.PCCare247.com as excellent, honest and a professional tech support assistance provider because they fix my laptop antivirus related issues “your computer system might be at risk” in just half an hour. They charged me convenient cost of their impressive or excellent service and my laptop is working properly.”  www.computer-maintenance.knoji.com/yes-pccare247-is-totally-legitimate/

Another patron Mr. Justin Langer added “ PCCare247 ( http://www.pccare247.com ) is a legitimate company with a registered office at New York City, United States of America, with millions of satisfied customers worldwide. I hope this review helps the innocent computer users to distinguish between the legitimate and a fraud company.” www.reviewstalk.com/complaints-reviews/pccare247-l26418.html

Besides this, PS Reviewer shared his experience by saying “I tried repeatedly to install Open Office on my computer without success. I finally bit the bullet and contacted PCCare247 at +1-855-877-5848. They solved my problem quickly and professionally. I am now in my second year with their support. It’s well worth the modest cost. Thanks for publish such a great review about PCCare247 Inc.” www.productandservicereview.com/pccare247-good-company-and-great-service/

The other appreciator is Allen Young from Australia, who says, “The technicians of PCCare247 fixed my PC within few hours unlike my local technician who took 3-4 days and even charged a lot. Ever since I took the plan of PCCare247, I have saved myself of all the problems of taking the computer to the shop and waiting for days to get it fixed.” www.pccare247-reviews.measuredup.com/Review-PCCare247-Great-Tech-help-provider-51656

And at last, this lady named Murphy goes on explaining like, how like a hard-core music lover like her, PCCare247 proved to be true redeemer when her music player broke down in the middle of the night. Like these five service users, there have been many who are benefitted with PCCare247 technical support services. Indeed, this is the reason that today PCCare247 is proud of having thousands of customers all over the world in a short span of three years.  www.zzlives.com/archives/107

About PCCare247:
PCCare247 is an online technical support provider, which provides technical support for various issues related to computers and their peripherals. The company caters its services to its broad client base located at the United Kingdom, the United States, Australia, Canada and many other countries. The services it offers include, Brand Support, Mac Support, Antivirus Support, Microsoft Support, Network Support, Peripheral Support, etc.

For further details you can log on to http://www.pccare247.com/

Or alternatively, get in touch with the company at:

India
Office No. 3, 6th Floor,
DLF Cyber City, Building No. 14B,
Gurgaon, Haryana - India
Phone: +91-124-4655200
Fax: +91-124-4655299

USA
600 Mamaroneck Avenue
Suite 400 PMB # 400-18, Harrison
NY 10528
Ph. No. : +1-888-291-2867
Fax No. : +1-516-908-4908

Monday, 9 July 2012

Get Rid of Router Blues with Belkin Router Support

As technology is changing rapidly, Belkin too is trying everything to provide the electronic world with unique products engrossed with advanced technology. And today, with its persistent hard work, it has come a long way in exploring and inventing new opportunities. Having received many accolades from both by the industry and the users, Belkin tops the chart in networking trade. Today, Belkin caters to different genres of consumers such as small set up of 1 to 3 desktop, laptop and, internet devices. It provides you with N600 DB that comes with dual band and 1USB for 300 mbps speed and wireless printing and storages respectively, catering best to the home users. If you have medium set up then, it has N750 DB that comes with high powered signals, 4 Gigabit ports for ultra-fast file sharing. And for a little bigger set up, it has come up with N900 DB, whose dual band gives you a speed of up to 450 mbps, loaded with powerful processing for media-intensive multitasking and exclusive Multibeam technology with high powered signals for optimized video streaming from multiple devices, virtually anywhere. 

Predicaments with your router

Certainly, when it comes to selecting a router, the first name that comes to the mind is of Belkin, and that is because of its unmatchable performance, which enables a user to connect to different networks at the same time. But along with its peculiarities, it is often found to be fixed with mechanical technicalities and because of that it sometimes goes out of order that directly affects its suave functioning. A myriad of issues can be held responsible for this mayhem, which can range from breaking of DNS relay function, network channel interference, firewall issues, to wireless connection, setting up of wired/ wireless routers, problems with installation and up-gradation of router and so on so forth.
                                                                                                         
It is most frustrating and helpless situation when you cannot connect your computer system to the internet or any other network and it goes all out especially when despite knowing the root cause of problem, you can’t repair it due to lack of knowledge about the core technicalities. For this matter, online technical support provider can be of great help, but before you go and subscribe for these services, make sure that the company is a trusted one, and one among these reliable names in the market. It provides you with a comprehensive Belkin router support that includes a wide variety of services. PCCare247 has a team of skilled technicians, who have years of experience in dealing with such issues, the moment they look at the concerned subject, they quickly make out the root cause of the matter and then take appropriate line of action to repair it without wasting a second. To avail this service the only thing you have to do is to dial our toll free telephone number and register your problem with their customer care executive and they assures you the rest.       

Thursday, 5 April 2012

6 Deadly techniques waiting to unleash mayhem on Web Applications


PCCare247 Spyware Removal
Hackers Inc. is always working hard to develop new techniques which would allow it to gain unauthorized access to Web applications. But then again somehow in spite of a slew of techniques out there; the ones that really end up standing out are:


SQL injection: Using this technique hackers end up creating database queries by copying Web client input. A one of those scenarios where hackers end up constructing input query strings which if not carefully inspected and if rejected by the application would end up returning confidential data.

Cross-site scripting: In this technique hackers tend to insert scripting code (such as JavaScript or ActiveX) into an input string; thereby causing a Web server to expose sensitive information such as usernames and passwords.

OS command injection: These are applications which tend to create operating system commands from Web input; such as accessing a file and displaying its contents. In a scenario where input strings are not carefully checked, hackers are successful in creating input which ends up displaying unauthorized data or modifies files or system parameters.

Session hijacking: Via this technique hackers end up gaining access to a logged-in session by guessing the contents of a session token based on knowledge of token format. The technique further ends up enabling a hacker to take over a session and access the original user's sensitive account information.

Parameter or URL tampering: Web applications end up embedding parameters or URLs in returned Web pages or otherwise work towards updating cookies with authorization parameters. Hackers can modify these parameters, URLs or cookies and cause a Web server to divulge sensitive information.

Buffer overflows: Application code should always keep a check on the input data lengths to input data doesn't overflow at the end of a buffer and modify adjacent storage. For hackers quickly end up learning about those applications which end up failing in checking for overflows and creating inputs which caused the error in the first place. www.pccare247.com

Wednesday, 28 March 2012

Take note for the Social Media is indeed a potent source of Malware

Social media even though considered to be a vital cog in the communication process tends to possess chinks in its armour through which malware can easily seep into an organization. And in this scenario just to put the point across; the famous breed of malware which gets introduced into an organization through unfettered use of social media popularly tends to comprise of:

Malware Removal• Koobface
The worm is known to target social media biggies such as Facebook, Twitter, MySpace along with other social media sites. The main goal of the worm is to gather login information for purposes of building a peer-to-peer botnet.

• Boonana
Written in Java and first reported in late October 2010, Boonana is known to target Macs. The modus operandi of this worm is very much like that of Koobface.

• Bugat
Considered to resemble the infamous keystroke-logging malware Zeus, Bugat is responsible for delivering a large-scale phishing attack against famous social media application LinkedIn. www.pccare247.com

Sunday, 11 March 2012

The 5 hidden costs of using free remote access tools for Tech Support

Remote support tools might end up costing you the moon or on a flipside may not even cost you a penny. But pay heed to the latter part, because in spite of ones who think they are saving money might be asking for trouble in the long run. How?? Read on and get a better idea, for we want to let you know what exactly happens when you end up using free remote access tools for support.

Technical SupportBig Hassles Lurk with Free Support tools

-          Inability to add more customers cost-effectively
In spite of legacy tools providing cutting-edge remote access for specific systems and applications, they at the end of the day also leave gaps in security, connectivity, diagnostics and reporting. On the other hand, free remote access and meeting tools also do not offer features for helpdesk managers such as technician monitoring, session reports or customer surveys. Features considered responsible for a more productive helpdesk and a flawless customer support services which enable entities to retain clients.

-          Accentuated helpdesk costs due to ‘management’ sans any data
Whenever helpdesk technicians tend to operate in the absence of comprehensive reporting capabilities, they are left with no data for analysis, to identify trends or predict hotspots. On the other hand, next-generation support tools come in good towards helping track technical issues and creating an atmosphere resulting in IT helpdesk cost savings, increased technician productivity and less downtime for end users; further translating to higher satisfaction.

-          Unhappy and inconvenienced end users
Usage of legacy tools prevents helpdesk from sharing their screen with end users and subsequently training them on new applications or at the same time showing them how recurrent issues could be fixed. To add more to the situation on hand any cutbacks in IT staff, the proliferation of mobile devices and increased worker mobility, seemingly low-cost solutions end up leading to exorbitant end user downtime, lost data and opportunity cost for the business.

-          Less opportunity for adding new services revenue
In the preset era; end users need a great degree of support for smart phones, laptops and desktops – sometimes simultaneously. For any downtime would mean lost productivity, gaps in client service and other issues which would prove harmful for the business. Therefore, it is imperative to address technical issues across varied platforms so that new services would lead to high profits and the very best of service and support.

-          Potential for a tarnished professional image and brand
Free remote support lack customization capabilities big time, nor do they support multiple connection methods for clients. So, in this regards helpdesk and support teams present the best opportunity for promoting a service and making it easier for end users to request support. But then again, on the contrary, if the remote support interface can’t be customized, clients end up missing out on an opportunity to present a professional appearance, gain efficiencies and promote their business.

Tuesday, 6 March 2012

Keep Cyber attackers at bay with these easy pointers


Cyber Crime, Tech Support
Lately have you felt your PC has been at the receiving end of attacks launched by Cyber criminals or attackers? Do you feel they are hell bent on ensuring your PC gets reduced to a pile of heap? If yes, then start paying heed to these pointers for they would end up coming in good to bolster the defense mechanism of your PC big time. So, go ahead and read all such pointers in order to bolster your PC’s defense mechanism big time. Starting with:   

·    Get the senior management onboard – The prospect of getting the senior management onboard augurs well because a PC user would always be made aware about the risks and opportunities out there in the cyber world.

·    Take a good hard look as to how prepared your organization is prepared to take on cybercrime – unlike the traditional economic crimes, cybercrime is fast-paced and new risks emerge all the time; meaning the organization needs to bring about a change in its procedures to continually take on such challenges head on.

·       Awareness about the current and emerging cyber environment enables an organization to make well-informed decisions and do the right things at the right times.

·   By setting up a cyber incident response team that can act and adapt quickly – the organization can always end up tracking, do risk-assessment and deal with incidents as soon as they are spotted in a business.

·     Recruiting people with the relevant skills and experience helps in creation of a ‘cyber-aware’ organization that can end up protecting itself better.

·    Taking a tough and clearer stance on cybercrime enables an organization to take the requisite legal action against cyber criminals and announcing what it really intends to do about any future threats and incidents. http://www.pccare247.com/pc-security/malware-removal.html

Monday, 5 March 2012

Beware!! For these processes have a Malicious Intent


Malware RemovalMalware – The term is so synonymous with everything that intends to shred the security of our PC into tatters. But then again, also on a flipside, in spite of the entire hullabaloo, not all malware is malicious in intent and is commonly referred to as spyware; malicious software truly hell bent on infiltrating computers every now and then.

A case wherein hackers end up refining the capabilities of malware, expanding the flux technologies in order to obscure the infrastructure and making it even harder to locate their servers. However, in the recent times recent variants have come out that are able to detect when someone is investigating an activity; in order to respond with a flooding attack against an investigator. In short, malware is becoming stickier on target machines and more difficult to shut down.

So, just in case to prepare PC users better, we ended up preparing a list of processes which need to be watched out for in order to take any malware threat head on. Starting with:

ISASS.EXE
A part of Optix.Pro virus, Isass.exe is also better known as the Optix.Pro Trojan that carries along with it a payload ability to disable firewalls, local security protections and the ability to open a backdoor capability for fairly unrestricted access into a PC. The Trojan was a brainchild of someone by the name of s13az3; who at the same instance also ended up being a part of the Evil Eye Software crew.

NVCPL.EXE
A component of W32.SpyBot.S Worm; Nvcpl.exe is a process that is registered as the W32.SpyBot.S worm (It at the same time is also associated with the Yanz.B worm which again is once again just another name). Taking advantage of the Windows LSASS vulnerability, the process creates a buffer overflow, forcing a PC to shut down. Although not necessarily considered to be a particularly destructive piece of malware, it is a nuisance since it continues to access an e-mail address books while at the same time sending spam to contacts.

CRSS.EXE
Crss.exe is a process-forming part of the W32.AGOBOT.GH worm. The spyware worm is distributed via the Internet through e-mail and acquires the form of an e-mail message, in the hope that a PC user would end up opening the hostile attachment. The worm has its own SMTP engine to gather E-mails from a local computer while at the same instance trying to re-distribute itself. Yet, at the same time in worst case circumstances, the worm also ends up allowing attackers to access a PC while stealing personal data and passwords.

SCVHOST.EXE
A part of the W32/Agobot-S virus family, the scvhost.exe file belongs to the Agobot (aka Gaobot) PC worm family. The Trojan ends up spreading itself via networks and allows attackers to access a PC from remote locations, steal their passwords and along with it all forms of Internet banking and personal data.

SVHOST.EXE
Svhost.exe is a process associated with the W32.Mydoom.I@mm worm. The worm is distributed as an e-mail message and requires a PC user to open a hostile attachment. Using the SMTP engine, the MyDoom worm is known to gather e-mails from a local computer in order to redistribute itself. Further, as it would go, the other payload carried by the process was a denial of service attack on the website of SCO Group. But that’s somehow not it, for the later versions of the worm have also been known to carry out denial of service attacks on other sites, and those popularly being Google and Lycos. http://www.pccare247.com/pc-security/malware-removal.html

PCCare247.com Copyright © 2012-2013 by PCCare247 Solutions (P) Ltd.